Extract and verify trust deed data in seconds.

AI-enhanced solution to enable businesses to quickly and accurately meet AML/CTF requirements.

Verification, reimagined

The intelligent trust deed verification process.

TrustPro is designed to meet the needs of all types of AUSTRAC reporting entities including banks, wealth managers and other financial services organisations.

Greater accuracy
Orchestrating multiple best-of-breed AI systems to achieve high quality data extraction from trust deeds and amendments.
Straight-through processing
Data confidence scores per line item and configurable thresholds to enable automated workflows.
Easy integration
Use TrustPro's APIs to seamlessly mould into existing onboarding flows, or implement immediately with off the shelf user interface.

Higher accuracy, lower risk

Designed to make trust deed verification as easy, accurate and secure as possible.

ALWAYS LEARNING

Precision data extraction

Every trust deed processed contributes to our deep learning system, capturing interactions that allow improvements to the accuracy and comprehension of the information extracted.

TECHNOLOGY FIRST

Combining AI technologies to interpret images, handwriting and text.

A step-change above legacy OCR systems, TrustPro delivers the ability to not just read the information, but comprehend it and assess risks to authenticity.

CONTEXTUAL AWARENESS

Conversational Search

TrustPro makes finding information easy by responding personally to questions.

RAPID INDEXING

Enhanced auditability

A searchable data set and history of who verified which data and when.

Heavyweight capability, FAST implementation

Crafted by an exceptional team of local engineers using proven AI tools and technology.

Always secure
Employing bank-grade security in compliance with ISO27001 and SOC2 principles. As a containerised solution, TrustPro can be deployed either as a managed service or onto private infrastructure.
A leap beyond OCR
Orchestrating a combination of trained Large Language Models (LLM) and vision-based AI models to accurately identify and comprehend the context of the data needed in large volumes of documents in multiple formats.
Different trust types
Built to work with the most common types of trust deeds in Australia. While currently focused on trust deeds, we will be releasing an update for complex ownership structures like Associations, Co-operatives in the coming months.

Privacy policy

At Alt, we appreciate that you are trusting us with information that is important to you and we want to be transparent about how we use it.

Here we describe the privacy practices for our devices, applications, software, websites, APIs, products, and services (the “Services”). You will learn about the data we collect, how we use it, the controls we give you over your information and the measures we take to keep it safe.

1. Information we collect

The information we collect falls into 2 categories: “Customer Product Data” and “Marketing Data”.

Customer Product Data means all information, data, content or other materials inputted into or processed using Alt’s SaaS platforms (Products), allowing Alt’s customers to access and use its Products. This data is governed and controlled by a Services Agreement between Alt and its Client (Agreement), signed by the parties for an agreed term. Under such Agreements, the parties acknowledge and agree that Alt may access, receive, generate, store and/or otherwise process personal data relating to its Product to provide the services to its customer, and/or otherwise fulfil its obligations in accordance with the Agreement.

Where, under such an Agreement, Alt is required to process personal data including names, addresses, other contact information, it will do so as the “data processor” with the customer as the “data controller”, in full compliance with the applicable Data Protection Legislation.

Marketing Data is primarily data needed for outbound communication. The personal information we collect about you comes from GDPR compliant sources, subscriptions to content that we produce, or information that is available publicly online. This may include your name, telephone number and email address.

2. How information is used and shared

Alt does not sell or rent personal data to marketing organisations or third parties with which we have no affiliation. We only share your information with the following trusted entities:

Our companies: Access to personal information within Alt and our group of companies is restricted to those individuals who have a need to access the information for our business purposes.
Suppliers and subcontractors: We keep your information confidential, but may disclose it to a limited number of our suppliers or subcontractors insofar as it is reasonably necessary for the purposes set out in this privacy policy. However, this is on the basis that they have agreed to safeguard this information.
Our service providers: This includes external third-party service providers, such as accountants, auditors, lawyers and other outside professional advisors. However, this is only on the basis that they have agreed to safeguard this information and only to the extent it is essentially required to fulfil their service provision.
Government authorities: we may disclose your information to the extent that we are required to do so by law, which may include government bodies and law enforcement agencies.

Customer Product Data: Alt acknowledges and agrees that it has rights and obligations under applicable Data Protection Legislation. In processing any personal data with its customers for the provision of its SaaS Products, Alt will process the data only to the extent, and in such a manner, as is necessary for the purposes of the customer Agreement and in accordance with the customer’s lawful written instructions. Alt shall not process, nor permit the processing, of the data for any other purpose. If Alt is unsure as to the parameters of the instructions issued by customer and/or believes that the customer’s instructions may conflict with the requirements of Data Protection Legislation, Alt may contact the customer for clarification.

Marketing Data: We will process your personal information when it is in our legitimate interest to do so and when these interests are not overridden by your data protection rights. As applicable, we will use information about you for keeping you informed on developments in relation to Alt Products; how this may relate to you and your organisation and how Alt is creating new Products to match these developments. This may involve explaining how we are delivering our current solution to our customers, how we are improving existing products and developing new ones. We may use third parties to assist us with this.

3. Your rights to access and control your data

Customer Product Data: Your rights to access and control your data will be defined and agreed within the relevant Agreement. Alt will implement the appropriate processes and systems to ensure compliance with these rights. Furthermore, we will provide our customers with reasonable cooperation and assistance in carrying out privacy impact assessments or otherwise to demonstrate compliance with Data Protection Legislation. On notification of a potential or actual data security breach, Alt would provide the reasonable and appropriate cooperation and assistance necessary to fully investigate such a breach. If you have a question regarding how your personal data is managed or used, you should direct your enquiry to the Alt customer who is using our Product.

Marketing Data: You have the following rights over the way we process personal data relating to you. We aim to comply without undue delay:

Request a copy of data we are processing about you and have any inaccuracies corrected. We will use reasonable efforts to the extent required by law to supply, correct or delete personal information held about you on our files.
You can ask us to restrict, stop processing, or to delete your personal data. There may be several reasons for this including but not limited to i) you consented to Alt processing the personal data and have since withdrawn that consent; ii) Alt no longer needs to process that personal data for the reason it was collected; iii) you need the personal data to be deleted in order to comply with a legal obligation.
Make a complaint to a Supervisory Authority. If you are unhappy with the way we are processing your personal data, please let us know. If you do not agree with the way we have processed your data or responded to your concerns, or handling your personal information, you have the right to lodge a complaint with the relevant local government regulatory authority. In Australia this is the Office of the Australian Information Commissioner. Further information, including contact details, are available at https://www.oaic.gov.au/

4. Data retention

Customer Product Data: Alt will only hold personal data to the extent needed to deliver its Product under the customer Agreement. On the customer’s request, Alt will return or destroy all personal data it has in its possession and delete existing copies unless applicable law requires on-going storage of the personal data.

Marketing Data: We will cease use of your data for marketing purposes where we have not communicated with you for more than 2 years.

5. Information Security

Customer Product Data: We take all reasonable and appropriate technical and organisational measures to prevent unauthorised or unlawful processing of data, and accidental loss or destruction of data, taking accounting of the harm that might result from such unauthorised or unlawful processing or accidental loss, or destruction of the data, and the nature of the data to be protected.

We take all reasonable steps to ensure the reliability of all our personnel who have access to the data. We ensure that any person authorised to process data in connection with the customer Agreement is subject to our duty of confidentiality.

Marketing Data: We will apply the same principles to Marketing Data as we do for Customer Product Data, to ensure we keep your personal data safe and secure from unauthorised access to or unauthorised alterations, disclosure or destruction.

6. Who we are and how to contact us

If you have questions, suggestions, or concerns about this policy, or about our use of your information, please contact us at privacy@alt.com.au.

If you are seeking to exercise any of your statutory rights, please contact us at privacy@alt.com.au - which goes directly to our CTO.